Katie Quintas

Prior to founding Here to Serve in 2011, Kathleen Quintas designed and managed the local, national and international fundraising programs of over 100 nonprofits through her work with two of the largest marketing/communications and fundraising agencies in North America, the Russ Reid Company and Grizzard Communications, now merged and called One & All. She also was responsible for the philanthropic and volunteer initiatives of a California nonprofit serving children and families in crisis with social and mental health services. She has served in the field of nonprofit fundraising, marketing and communications for nonprofits and corporate philanthropy programs since 2000. Prior to this, she had her own marketing and communications agency after being Vice President at a direct marketing agency. Rounding out her background is her experience in telecommunications at TeleTech and journalism at McGraw-Hill. Learn more: http://www.linkedin.com/in/kquintas 

Kathleen is also a mother and wife who has been through life-threatening medical events while holding down a full-time job. Both her son and husband were diagnosed with cancer six months apart; her son with Stage 4 non-Hodgkin’s Lymphoma and her husband with leukemia. They were treated in two different hospitals across town from each other; her son at City of Hope in Duarte, CA and her husband at UCLA Medical Center in Westwood, CA. The magnitude of her personal crisis allowed Kathleen to experience the physical, spiritual, intellectual and emotional toll it takes. She knows the challenges such an event can bring about and she also has met dozens and dozens of other people who have gone through crises and gained knowledge from their struggles and needs. Kathleen Quintas is a graduate of Ohio University where she majored in Communications and holds a Bachelor of Science in Journalism. She has been a contributor to industry organizations and trade journals on the topics of fundraising, marketing and communications. She has also spoken at trade conferences and seminars on these subjects.

Irma Granger

Irma Granger is an HR technology professional with over 20 years’ experience in this field leading development, management and execution of HR technology strategies, new systems project implementations as well as managing operational units in both public and private sector organizations. She currently works as an Engagement Manager within IBM’s West Region Workday Practice. Prior to that she was Managing Director, HR Systems and Shared Services at MUFG Union Bank, N.A., for 15 years. Irma’s experience and responsibilities have also included HR Communications, intranet development and shared services organization management. Irma graduated with a Master’s Degree in Technology Management from Pepperdine University’s George L. Graziadio School of Business Management and with a Bachelor’s Degree in Management from the University of Phoenix. Irma’s desire to serve on the Board at Here to Serve comes from experiencing directly the impact of health crises in families of friends, who have suffered the effects of cancer, including Bryan Quintas, the son of Katie Quintas who is founder of Here to Serve. Irma lives in Monrovia, California and is married to Gary. They have five grown children, Bettina Carter, Krista Granger, Gina Gardner, Cari Macias and Joshua Granger.

Maureen Girouard

With 25+ years in for-profit and nonprofit management, Maureen Girouard has obtained a significant depth of knowledge and experience that will be called upon as she serves on the Here to Serve Advisory Board.  Maureen has shared, “one of the most important lessons I’ve learned about fundraising and philanthropy is if you can’t speak from personal experience by having authentic passion for your organization’s mission, you’re most likely not going to be successful.” 


Maureen’s most significant recent experience comes from her 14 years at Children’s Hospital Los Angeles, where she was employed for the duration of its record setting $1 billion Living Proof campaign, launched in 2002 and concluded in 2011.  The Living Proof campaign raised more than any other free-standing full service pediatric hospital at the time of its completion.  Through the course of Maureen’s tenure she was a member of multiple foundation departments; annual giving, foundation relations, major and planned giving, corporate giving, special events and donor relations.


During her last several years at Children’s Hospital, after the campaign’s conclusion, Maureen was encouraged to expand her own fundraising portfolio and she created and directed a new fundraising department, Strategic Initiatives.  The Strategic Initiatives platform enabled her to consider the most promising philanthropic partners and point them towards programs and significant funding opportunities that enabled them to partner in the most meaningful ways for their brand’s extension and impact.  These partnerships raised several million dollars.   


Prior to Children’s Hospital Los Angeles, Maureen gained further non-profit experience while at the American Heart Association where she oversaw operations for the four Los Angeles County fundraising offices.   Over a decade of additional operational management experience was garnered within the hospitality industry through Starwood Hotels and Resorts Worldwide amongst other industry leaders. 

Don Olender

Don joins the Here to Serve board with a wealth of C-Suite experience and leadership in information technology services. After an early retirement in 2015 as CIO from Wells Fargo Capital Finance, Don assumed the role of Executive Director, UCLA IS Associates (ISA), University of California, Los Angeles overseeing the IS Associates’ operations, activities and policies, and providing advice and guidance to ISA’s Executive Board. Previous to that, from 1997 to 2014, Don was the Chief Information Officer at Wells Fargo Capital Finance, a leader in asset-based financing. Don provided technology and properties support for a business that grew from less than 200 employees and $750M in assets in 1997, to 1,750 employees and over $33B in assets in 2015.

Don managed an annual budget of $25-$30M with 1,750 users in 22 offices, both domestic and international. During his 18-year tenure as CIO, the technology and properties division of Capital Finance supported the company’s rapid growth through agile applications support, timely infrastructure upgrades, successful mergers and acquisitions, rapid office consolidations and shared-services integrations, and positive internal and external audit results.

He also served as head of application development for Foothill Capital (2 years), and in senior project management positions with both Providian Bancorp’s technology group in Northern California (8 years), and the Card Services division at Bank of America (13 years).
Don shares, “I became aware that families of modest means, confronted with serious and costly illnesses, face major adjustments and dangerous financial and logistical risks and challenges. Having grown up in a family with five kids raised by a single working parent, I understand some of these difficulties even without the serious challenges a major illness can create. Since the care Here to Serve
provides is supported and delivered through a technology platform, I’d like to apply some of the expertise I’ve acquired in my 42-year career in technology to assist in the Here to Serve mission.”

Jeff Eyrich

Jeff brings a varied background of corporate management and entrepreneurship to Here to Serve’s board of directors.  For the past 15 years, he has been managing a boutique systems development and implementation consultancy, Leverage Point Corporation, that he founded in 2005.  During the 20 years prior to Leverage Point, Jeff held a variety of sales and management positions in the technology field, culminating in his position as Regional Vice President over western operations for a global software and services company, responsible for combined annual revenue of over $70 million.

Jeff became aware of Here to Serve after the organization began supporting a close family friend in his battle with Osteosarcoma, and saw first hand how families can struggle juggling the myriad of responsibilities and challenges that come with caring for a child with a life-threatening illness.  After actively participating in the care community that Here to Serve helped organize for the family, Jeff became interested in helping the organization grow and develop more efficient methods for serving families in need.

Jeff hopes that the combination of process expertise and technology experience that he brings to the table can help Here to Serve streamline operations, develop efficient technology solutions and improve outreach and service delivery.