Our Services

We work tirelessly to remove the physical, emotional, and financial burdens from families with children impacted by cancer throughout the cancer journey, ensuring they have access to comprehensive in-home services that support their everyday challenges and needs.

Home Needs Coordination

50% of caregivers indicate that they do not have time for themselves and do not get enough sleep. Our goal is to help parents and caregivers avoid the mental and physical exhaustion by giving them access to personalized, 1:1 care through our Family Care Coordinators.

Our Family Care Coordinators will:

  • Conduct a needs assessment and intake 
  • Set up and promote a GoFundMe page
  • Connect families with resources they never knew existed
  • Set up online care community activities to support:
    • Errands
    • Childcare
    • Grocery shopping
    • Household chores
    • Yardwork
    • Pet care
    • Transportation
    • Events such as fundraising and blood drives
  • Set up a meal schedule
    • Communicate dietary needs and preferences
    • Provide recipe and meal suggestions
    • Procure local restaurant gift cards
    • Offer recipe websites for special dietary
    • Customize meal recommendations
  • Suggest ways to help a family, even from a distance
    • Gas cards
    • Restaurant cards
    • Grocery Store cards
    • Amazon wish list
    • Special needs (e.g. air purifiers)
    • Donate to the family’s GoFundMe account

Fundraising Assistance

We leverage our organization’s expertise to secure financial assistance and coordinate successful crowdfunding initiatives that help ease the devastating financial impact of pediatric cancer, raising tens of thousands of dollars on average for each family. Here to Serve:

  • Promotes fundraising events
  • Coordinates with local businesses who provide financial assistance
  • Sets up GoFundMe pages that promotes giving and provides family and patient updates
  • Helps identify foundations to financially support families during a medical crisis
  • Provides resources to help with co-pays and prescription drugs

Family Updates

Our goal is to compassionately assist families with a flow of information, providing friends, neighbors, and loved ones who wish to help with tools to be effective and organized in their support, while being respectful of the family’s privacy and need for undisturbed time alone.

Family Care Coordinators stay in touch with families throughout their journey communicating to friends and loved ones via the family’s Care Community about:

  • Status or changes in the child, parent, or family’s condition or situation
  • Struggles the family faces emotionally, financially, and with their own health
  • Specific needs the family has
  • Spiritual community support

Referral Resources

Here to Serve Family Care Coordinators help families identify, navigate, demystify, and access hard to find support and resources from other nonprofit, professional, and business services available. They:

  • Design plans, identify, and secure service providers that meet the family’s needs
  • Help families/caregivers apply for and receive services including financial assistance, transportation (ground/air), lodging, respite, wish requests, and more
  • Provide referrals to counseling and support services for medical and/or legal advice
  • Match families with informed and sensitive volunteers, many of whom have themselves gone through life-and-death crises
  • Offer ways to organize and compile medical, insurance, and legal information
  • Provide volunteers who offer individualized spiritual support
  • Supply books and informational materials (spiritual, practical, and encouragement) and resource lists

Learn more about Resource Referrals

Mental Relief

Beyond taking a financial and physical toll, the cancer journey weighs greatly on one’s emotional and mental health. We aim to provide parents and caregivers with stability through the services we render, reducing the mental load. Our care team also provides referrals to professional mental health counselors who are free or offer sliding scale payment for services, ensuring that our families have access to the support they need.